Privacy Policy

We collect the information needed to create your account, deliver galleries, process subscriptions, and support your team as you use Photogram.

• Account details such as your name, email address, phone number, company name, and login credentials.
• Project details, uploaded media, event information, and sharing preferences that help us organize and present your galleries.
• Usage, device, and performance data that help us improve reliability, troubleshoot issues, and understand how our platform is used.

Your information is used to operate the service, deliver secure access to shared content, manage billing, and provide customer support.

• To create and maintain your account, event pages, albums, and client access links.
• To process payments, renew subscriptions, and send important transactional notifications.
• To improve product performance, reduce fraud, detect misuse, and shape future product decisions.

We do not sell your personal data. Information may be shared only when needed to run the platform, comply with legal obligations, or honor the sharing choices you make.

• Trusted service providers may process limited data on our behalf for hosting, analytics, communication, and payment processing.
• Content you intentionally share through links, access codes, or gallery permissions will be visible to the recipients you authorize.
• We may disclose data when required by law, to enforce our terms, or to protect users, customers, and the platform.

We retain data for as long as it is needed to deliver the service, maintain business records, resolve disputes, and meet legal requirements.

• You can update account details from your profile and workspace settings.
• You can request help with data access, correction, or account deletion through our contact team.
• When data is no longer required, we delete or de-identify it according to our internal retention practices.