Privacy
This page outlines the information Photogram collects, why it is used, and how we protect it while you run your photography business.
We may collect account details such as your name, email address, billing information, and workspace data when you create an account or use paid services. We also process the content you upload, including gallery assets, event data, and client access settings.
Basic technical information such as device type, browser details, IP address, and usage logs may be collected to support performance monitoring, troubleshooting, and security controls.
Your information is used to operate the platform, provide customer support, deliver galleries, process subscriptions, and improve the product experience. We also use account and activity data to prevent fraud, misuse, and unauthorized access.
We do not use your private gallery content for public marketing without permission. Any product analytics should be limited to improving functionality, reliability, and business operations.
We may share limited data with service providers that help us host the platform, process payments, send communications, or support infrastructure operations. Those providers should only receive the information necessary to perform their role.
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain security records. When data is no longer needed, it should be deleted or anonymized according to operational requirements.
You can update account details, change workspace content, and control client-facing sharing settings from within the platform. You may also contact support if you need help correcting or removing account data.
If you no longer want to use the service, you can stop using the platform and request account closure in line with billing, legal, and retention requirements.
